Refund and Cancellation Policy

Effective date: 28 August 2026

Before payment, users should review the service description, price, validity and prerequisites.

Duplicate or failed payments

A verified duplicate debit, payment captured without the corresponding entitlement, or technical failure preventing delivery should be reported to support@nextfacultyrole.com with the NFR order reference. Approved refunds will be returned through the original payment channel in accordance with payment-provider timelines.

Digital reports and access

Because personalised digital reports and access may be generated or activated immediately, a change of mind after generation or material use will ordinarily not qualify for a refund. This does not affect remedies available for a demonstrable defect, duplicate charge or service not delivered.

Institutional credits

Unused institutional credits may be reviewed only where NFR permanently discontinues the purchased facility during its stated validity. Used credits, accepted contact requests and published vacancy listings are not cancellable after use.

How to request review

Contact support within seven days of the payment or discovery of the problem. Include the registered email address, order reference, amount and a concise description. Do not send card numbers, UPI PINs or banking passwords.

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